Frequently Asked Questions
All Your Questions About wj2j Answered
From deposits and withdrawals to cricket betting and VIP benefits — find detailed answers to the most frequently asked questions from wj2j users, all in one place.
Whether you are new to wj2j or a returning player, you may sometimes need to contact support even for small questions. This page is designed to reduce that hassle. Deposit and withdrawal rules, how to understand cricket and sports betting, how to earn your weekly cashback — all these topics are answered below in four sections. If your question is not here, reach out to our 24/7 live chat.
Section 01 Deposits
wj2j currently supports five deposit methods — bKash, Nagad, Rocket, Upay and bank transfer. Deposits via mobile banking are generally credited to your account instantly. For bank transfers, you can use major Bangladeshi banks including Dutch Bangla Bank, BRAC Bank, and Islami Bank.
After logging in, go to the "Deposit" option and select Nagad as your payment method. Send the required amount to the displayed number using Nagad's "Payment" or "Send Money" option, then enter the transaction ID in the form to confirm. Your balance is usually updated within a few minutes.
The minimum deposit amount for any method is ৳200. This applies equally to bKash, Nagad, Rocket, Upay, and bank transfer. This limit is set so players can get started even on a small budget.
wj2j does not charge any deposit fees. However, your mobile banking service provider (such as bKash or Nagad) may apply transaction charges according to their own policies. It is worth checking the fee policy of your preferred method before depositing.
Mobile banking payments are usually credited within a few minutes. If more than 15 minutes have passed, contact our live chat with your transaction ID and screenshot. The support team will verify it quickly and credit your account manually.
Section 02 Withdrawal Questions
The standard withdrawal processing time at wj2j is 15 minutes to 2 hours. If your account is verified and all conditions are met, funds arrive within this window in most cases. If there is an unusual delay, contact support.
Withdrawal requests are first reviewed by our finance team. During this stage the status shows as "Pending", which is completely normal. Once approved, the funds will reach your designated wallet within 15 minutes to 2 hours. If any bonus wagering requirements remain outstanding, the request may be held up.
Yes, wj2j operates 24 hours a day, 7 days a week. You can submit withdrawal requests on Fridays, Saturdays, or at night, and they will be processed within the standard timeframe. Bank transfers may take slightly longer on holidays, but delays are less likely for mobile wallets (bKash, Nagad, Rocket, Upay).
The minimum withdrawal amount at wj2j is ৳500. Requests below this amount cannot be processed. Please wait until your balance reaches at least ৳500 before withdrawing.
For security and fraud prevention purposes, wj2j only approves withdrawals to a wallet or bank account registered in the player's own name. Sending to another person's number is not possible, and such requests may be rejected.
Section 03 Cricket & Sports Betting
If a match is abandoned or officially declared a "No Result", the relevant bets are generally considered void and the full stake is refunded. However, rules may vary for specific markets — it is wise to read the terms of that market before placing a bet.
Yes, wj2j offers in-play or live betting. Even after a match has started, you can view real-time changing odds and place bets. Wickets falling, odds shifting after each over — live betting is most exciting in this fast-moving environment.
The most popular markets among Bangladeshi players are: Match Winner (which team will win), Toss Winner, Innings Runs (over/under), Top Run Scorer, and Top Wicket Taker. In T20 format, you can also bet on the runs scored in each over.
Decimal odds are the simplest format. Say a team's odds are 2.50 — that means if you bet ৳100 and win, you receive a total of ৳250 (meaning a profit of ৳150). The formula is straightforward: stake × odds = total payout. The higher the odds, the greater the risk but also the greater the reward.
Yes, wj2j offers betting on BPL as well as major events like international T20s, ICC tournaments, and IPL. For example, you can easily participate in the "Match Winner" market for a Bangladesh vs India match.
Section 04 VIP Program
wj2j has a total of five VIP tiers:
- Bronze — up to 0.3% weekly cashback
- Silver — up to 0.6% weekly cashback
- Gold — up to 0.9% weekly cashback
- Platinum — up to 1.2% weekly cashback
- Diamond — up to 1.5% weekly cashback
You can move up automatically by playing regularly and staying active on the platform. The more consistently you play and grow your balance over time, the faster your promotion. Detailed criteria for tier changes can be found by contacting support.
In addition to weekly cashback, VIP members may receive access to exclusive promotions, faster withdrawal processing, and dedicated support. Members at higher tiers may also qualify for exclusive offers and gifts. The support team will provide a full list of benefits directly.
Each week, cashback is calculated as a set percentage of your net losses. For example, if you are at the Gold tier, you can receive up to 0.9% of your total net losses for the week as cashback. This amount is added directly to your wallet and is generally paid out every Monday.
If you remain inactive for an extended period or do not meet certain activity criteria, your tier may be reviewed. However, wj2j's goal is to build long-term relationships, so this is generally not an issue for regular players. Contact the support team to learn the specific rules.
Didn't find your answer here?
If your question is not listed here, contact our support team directly. Assistance is available in both Bengali and English — 24 hours a day, 7 days a week.
Go to wj2jLive Chat
Log in to the platform and get instant help. Our agents are always ready.
Email Support
For detailed issues, write to us at: [email protected]